Access Downloading Mobile
When a mobile phone to access e-mail, it does so from the provider of your email service, of course, but it does so in a different way.
Most email programs that run on mobile devices using a different protocol called IMAP to access email.
IMAP differs in that instead of moving a message to the device you are using, it simply makes a copy without removing anything from the server unless you ask. It synchronize such a way that when you delete on your device, it is deleted on the server; when you read on your device, it is marked as read on the server; when you move things around in folders on your device, everything is moving around in the directory on the server.
IMAP makes two important assumptions:
The mail server is where official that email is stored, not your phone. Your phone is simply a “window” in which the original stars.
Multiple devices can be accessed which mail servers simultaneously. IMAP keeps them in sync.
IMAP is perfect for today’s world where we can assume that connects most of the time, and it’s not uncommon want to access email from different devices and in different ways at the moment different.
POP3 and IMAP in conflic
A protocol is a formal communication process between the two entities – usually computer programs running on the same or different computers. A protocol determines what kind of information can be transferred, and the ‘term’ precision which must be used to … continue reading »
LEO ASK THE TERMS
Here is what I think is happening to you.
You can e-mail program to your desktop configuration to download your email to your computer using POP3. So when it checks email it to move that email to your computer, remove it from the mail server.
You may also e-mail program that desktop configured to automatically check for email every so often – perhaps five minutes, maybe 30 or more, but it’s important that you are not around. As long as the mail program is running, it is happy to download your email on a regular schedule.
Your mobile device is accessing your email using IMAP, which means it simply gives you a picture of what’s on the mail server.
The net result? It is “the image of the mail server” changes every time you load emails in computer email program. Mail that comes on the server since the last time it was checked will be downloaded to your PC and deleted from the server.
From your phone, email looks like it has disappeared.
For years, most email programs desktops are configured to download emails from the email service on the computer on which they run.
What that really means is that the program is configured to use POP3 email charm. POP3, by default, moving email from the email server to your computer. The result is that after email is copied to your computer, it is removed from the mail server service.
This actually makes a lot of sense for many reasons, the most popular two-man:
Your PC is where you handle your mail, so there is no point in having anything on this server have been downloaded.
the e-mail service providers usually limit the amount of space that you can use anyway, often to a small enough amount that even the mail that accumulated over a weeks vacation may exceed what is called “quotas”, or the amount of space you want to be allocated.
In recent years, however, both had plenty of reasons to be dispensed.
There are two basic methods for solving the conflict: the right one, in which there is more work, and one of fact, the amount of an established offline.
The correct solution is to configure your email program to your desktop – you mentioned it is Outlook – to use IMAP. That way it becomes “just a device” with a window into the gallery all email is stored on your email servers.
The problem here is that you can not convert an account in most POP3 email from IMAP program. Instead you have to set up a new account in the mail program, using the same information, but this time specifying that the IMAP protocol will be POP3. In Outlook, but will create a separate set of folders and new versions of the IMAP account. Then you can delete the POP3 configuration.
I call this the right approach because then everyone is in agreement: the mail server containing the original copy of your email, and everyone else – your phone, your desktop , your webmail, and any other devices that you add in the future – all simply provide a local copy or view the master copy.
There are two reasons why you do not want to go that route:
Your email provider still have harsh restrictions on how much email they will store for you.
Transition from POP3 IMAP that I just outlined is too difficult for you.
In this case, we will leave the desktops configured to use POP3, but made a change a setting obscure.
In Outlook, for example, in the advanced configuration of the account, there is an option to “Leave a copy of messages on server”
Outlook Leave a copy of messages on server
By selecting this option, Outlook will simply ignore the steps that it delete the message and then upload them. You can also have it automatically delete messages on the server after a certain number of days, or when you actually delete them in your mail program.
This will not do is synchronize anything else. If you read an email on your computer, for example, it will still show up as unread on your phone, and folders are not supported – POP3 is only for downloading into your inbox.
But it can be a reasonable solution for your current problem.
And of course the next time, with a new account, you will probably be able to set up IMAP from scratch.
With more and more people read email on their smartphone, this is actually a fairly common situation, because it is easy to misconfigure thing when adding a phone to set up your email and there seems disappear.
I will review what I think is happening, and then explore the alternatives to fix it.